Frequently Asked Questions

How do I make an appointment?

Call (828) 259-3369 and ASCC’s Clinical Manager will do an intake screening with you. We do not accept walk-ins.

What is the waiting time to see a therapist?

This fluctuates depending on the client’s needs and the availability of a therapist, but normally after the intake screening is complete, the wait is approximately 1-3 weeks.

Do you take private health insurance or Medicare or Medicaid?

No, All Souls Counseling Center does not bill any insurance.

How do I know if I need therapy?

Typically, people seek therapy when emotional issues or symptoms are negatively affecting their relationships, ability to work, or general functioning and their efforts to pull themselves out of it on their own haven’t worked very well.

What should I expect at my first counseling session?

Your therapist will clarify your reasons for seeking counseling and what issues are of concern. There will also be questions about your symptoms, general functioning, background, any previous treatment, school, work, relationships, and you can share any other information you think is important. At the end of the session, you and the therapist will make a plan for your counseling.

How much does counseling cost?

Counseling with an ASCC therapist is provided on a sliding scale fee based upon your annual household income. Your therapist will discuss and set your sliding scale fee at the first session.

I don’t have any financial resources. Can I still see a therapist?

Yes, if you meet the screening criteria. We will work with you to set an affordable fee.

I am still an active substance user. Can I get help at All Souls Counseling Center?

ASCC is not set up to assist people who are active substance users. However, we do provide counseling services for people in recovery.

Can I see the psychiatrist at All Souls Counseling Center and receive medication?

You must be in active counseling with an ASCC therapist and your therapist must refer you before you can see ASCC’s psychiatrist. Our psychiatrist does prescribe medication if appropriate, and we will assist you in applying for a medication assistance program if one is available and you qualify.

Is All Souls Counseling Center a religious organization?

No, the Counseling Center is a non-sectarian, independent non-profit organization.

Are All Souls Counseling Center’s therapists licensed?

Yes, ASCC’s more than 20 therapists are professionally licensed and have at least five years of clinical experience.

Will I be put in group counseling?

While ASCC does have a few groups, most clients receive individual therapy. Group participation is voluntary, and requires a recommendation by the therapist and screening by the group therapist.

How often will I see my therapist?

Most clients are seen every one to two weeks. Rarely are clients seen less than once a month. Most clients are able to resolve their issues in 12-15 sessions, often fewer. In general, ASCC does not provide long-term counseling.

Client Testimonials

[My counselor] brought so much light to our marital issues. He helped us work through years of built up negativity. With his guidance, we were able to find our love and compassion for each other again.

[My counselor] has been a life-saver in so many ways. His practical suggestions are tremendous. His caring and empathy are palpable and so valuable to me at this time. I am so grateful to him and to ASCC for making this affordable.

I appreciate [my counselor]. He listens with no judgment but only caring for my well-being.

Where would we be without All Souls Counseling Center?

[My counselor] is very likely saving my life. My gratitude has no measure. Thank you.

This place has been a literal life-saver. I have never felt more respected or understood by a counselor. Now that I’ve come here I can’t imagine what I’d do without this place.

I’ve noticed the changes in my personal life have gotten better and with the help of counseling I’m more happier and able to see growth.

Exactly what I needed, in exactly the way I needed it. Eternally grateful.

My experience here at All Souls has been so life changing. The amount of compassion and dedication I feel here is so comforting. I wasn’t sure I would ever get my mind and life back but I did and I’m so grateful for this place, I love it!

ASCC has helped my partner and I have a better quality of life that we otherwise would not have been able to afford. Thank you.

My counselor has and continues to help me tremendously and I have interacted with her better than any other counselor I have seen in the past.

[My counselor’s] calm accepting demeanor helped me feel comfortable and safe in discussing anything. Her suggestions were pivotal and realistic in helping me deal more successfully with my anxiety.

[My counselor] has been a lifesaver and a life vest in a stormy sea.

I have come for both individual as well as couples therapy and I love the level of care I receive here. So thankful to have found you guys.