Outreach and Communications Manager (Full-Time)
Posted March 10, 2026
Join our Dynamic, Compassionate Team!
We’re Changing Lives in Western North Carolina.
About All Souls Counseling Center
At All Souls Counseling Center (ASCC), we provide a path for hope and healing to adults in WNC. We are looking for a highly motivated and talented individual with an “all hands on deck” attitude to join our staff in the Development Department as our Outreach & Communications Manager.
ASCC is a 501c3 and we’ve been serving as a leading nonprofit provider and community partner for quality mental health counseling, outreach, and education – with a focus on those who are underinsured and uninsured in Western North Carolina (WNC) – for 25 years.
Along with our core counseling services offered at the Center, our team of 20 therapists have expanded our compassionate care reach since Hurricane Helene to meet more individuals and couples “where they are” and we are helping communities navigate mental health challenges and build mental wellness tools for resilience and recovery.
Our non-clinical staff plays a significant role in creating and leveraging collaborations across WNC, hosting events to normalize conversations around seeking help, coordinating community meals and education opportunities, engaging volunteers, and securing the resources to fund direct services and programs. Would you like to be a part of this impactful mission?
Volunteers also play a big role in extending our team’s ability to provide resources at community events, bringing their time and expertise to our annual friend- and fund-raisers, serving as important cheerleaders and champions of our work, and extending our capacity as we meet the mental health needs of our neighbors in need.
Position: Outreach & Communications Manager
Description: This position reports to the Development Director (DD) and supports the DD and Executive Director. The role is fulltime, exempt, and based in the Center at 35 Arlington Street in Asheville. Due to the nature of the role as part of the development team, this person will be expected to attend approximately 5 annual development events in the evening or on weekends, and lead outreach activities occasionally in the evenings and on weekends.
During our primary “event” seasons, the Outreach & Communications Manager will be expected to be mindful of personal days off from the usual Center schedule.
Qualifications & Requirements: The ideal candidate shares our commitment to our mission and to our values of compassion, inclusion, and equity. Additionally, they will be/hold:
• Bachelor’s degree in business administration, marketing, communication, nonprofit management, or a related field
• A minimum of 3-5 years of work, post-college
• Proficient with Google Docs/Drive/Meets/Email, Microsoft Suite with proficiency in Excel, WordPress, Constant Contact, and Canva
• Experience with photography, video (and editing), and RunSignup are advantages
• Tech and digital savvy
• Proficient with Facebook, Meta, Instagram, LinkedIn (& adaptive to other platforms)
• Capability and willingness to work in diverse groups and with diverse populations
• Very comfortable working at outdoor events, lifting 20 pounds, and transporting tables/chairs
Keys to Success: Personal qualities of integrity, confidentiality, humility, credibility, and mature judgement. Additionally, they will be/have/possess:
• The ability to manage several tasks concurrently with excellent time management
• Analytical, attention to detail, superior organizational skills, and 100% follow through
• Professionally present oneself when interacting with all stakeholders, in person and virtually
• Solution focused, highly flexible, and adaptable to change of day’s/week’s priorities
• Outstanding written and spoken communication skills
• A self-starter with the ability to work independently and prioritize assignments
• Outgoing in nature with a strong sense of service and an “all hands on deck” attitude
Additional Important Knowledge, Experience, Abilities and Skills:
• A servant’s heart and abundance of gratitude is a key to success in this position
• An authentic connection to the importance of mental health and wellbeing
• We are looking for a skilled writer and designer – from social media posts to newsletter profiles
• Non-profit development, engagement, or marketing experience are assets for this candidate
• Previous experience with outreach coordination, ambassadorship, and volunteers is a plus
• Presenting outreach talks/opportunities with service partners and community collaborators
Responsibilities: Collaborating with and assisting the Development Director, the Outreach & Communications Manager will professionally represent the Development Department and organization while performing a range of outreach, communication, and event coordination and execution responsibilities. The following are illustrative of the tasks performed by this position with input from the DD:
• Recruitment/engagement of volunteers, including training/scheduling/year-round touch points
• Event coordination, logistics management, and execution for ASCC public events
• Manage and update subscriber, event participant, and vendor databases
• Manage aspects of our Mental Health Matters 5K, including the Resource Fair
• Work closely with summer interns
• Manage outreach and marketing material inventories
• Track and update expense/revenue/time spreadsheets for outreach events
• Research and develop mental health related copy and messaging for social media, e-newsletters, and tabling materials (with input from the Clinical Director)
• Coordinate all printed materials/content requests
• Manage social media accounts – content development, schedule planning, monitoring
• Attend Development Department biweekly meetings
• Attend weekly staff meetings
• Support the DD and ED during crunch times
• Assist DD in setting outreach priorities by quarter, attending events, reaching outreach goals, scheduling meetings, and maintaining the outreach calendar
Please note that this job description does not list all job duties. Occasionally, the DD or ED might request the performance of other reasonable duties in support of the department and Center.
Salary and Benefits: This is a full-time salaried, exempt position with benefits. The role is also not time-limited by a dedicated grant. ASCC is a living wage employer in Buncombe County/Asheville. This is not a remote or hybrid location position.
Salary – $52,000 annually
Benefits and Perks of ASCC employment in this role include:
• Fully paid health, dental and vision insurance premiums for employee
• Employer investment in retirement fund for staff
• Generous accrual of personal and sick-leave hours
• Recognition of all major national holidays and 2 self-care days
• 37.5 hour work week (our office hours are 9 a.m. to 5 p.m. with a 30-minute lunch break)
• Work in a warm and welcoming 100-year-old house NE of downtown AVL
• On site parking, walkable neighborhood for stretch breaks, close to coffee shops
• A highly collaborative environment and interdisciplinary staff
• Leadership that encourages work/life balance
• Making a tangible difference in the well-being of our community
• Self-care stipend (annually, may be used one time or for several smaller items/services)
Application period closes on March 24, 2026. To apply:
If this opportunity resonates with your values and interests as a professional, you meet the desired requirements, you can work in-office, and you have a passion for serving others, we’d love to hear from you! To be considered for the position, applicants must submit all of these items at the same time:
• Cover letter
• Resume
• 3 professional references (with name, title, business, email & best daytime phone number)
• 2 writing samples
• 2 design samples
Send exclusively to: search@allsoulscounseling.org. In respect of the ASCC team’s dynamic schedules, we request no calls, messages, or applications through other platforms.
All Souls Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.